How Our Legal Policy Works for You
Our terms are written to reflect the realities of operating in Indonesia, where access and eligibility depends on local law. When you deposit using DANA, OVO, GoPay or QRIS, each transaction is logged against your account under our data-retention policy — records are kept for a
-
1
minimum of 12 months and are available to you on request. We do not share your payment data with third parties outside of what Indonesian financial regulation requires. Account holders in Surabaya and across the archipelago fall under the same unified policy, so there are no
-
2
regional exceptions that would affect how your account is managed. Any material change to these terms is communicated via the email address tied to your account at least 14 days before the change takes effect, giving you time to review and, if needed, close your account
-
3
before the new terms apply.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.